This Privacy Policy applies to the Woodhams Web Design website, project inquiry forms, website brief workflow, client account features, and related communications.
In this policy, “Woodhams Web Design,” “we,” “us,” and “our” refer to Woodhams Web Design. “You” refers to a visitor, prospective customer, client, or other person who interacts with the website or our services.
We do not sell or rent personal information. We do not currently use the website to serve targeted advertising.
Information
Information we collect
The information we collect depends on how you interact with the website and which features you choose to use.
Information you provide directly
You may provide information when you contact us, complete a website brief, upload a file, create or access an account, request a proposal, or communicate about a project.
This information may include:
- Your name, job title, business name, email address, phone number, and preferred contact method.
- Business information, service areas, locations, website addresses, target audiences, goals, challenges, and project requirements.
- Design preferences, requested features, integrations, timelines, budgets, content needs, and other project planning information.
- Files, images, logos, documents, brand materials, examples, and other content you choose to upload.
- Messages, questions, feedback, and other communications sent to us.
Website brief drafts
The website brief may allow progress to be saved and resumed. Draft information, a browser identifier, or an anonymous account identifier may be used to support that functionality.
A draft is not considered a submitted project request until you complete the submission process.
Account information
When client account access is available, an authentication provider may provide basic account information such as your name, email address, profile image, and account identifier.
Authentication credentials are handled by the applicable authentication provider. Woodhams Web Design does not receive your password from that provider.
Information collected automatically
When you visit the website, certain technical information may be collected automatically by the website, hosting provider, security services, and analytics services.
This may include:
- Internet Protocol address and an approximate location derived from it.
- Browser type, device type, operating system, language, and screen size.
- Pages viewed, links selected, referral source, dates, times, and session activity.
- Application errors, security events, submission activity, and server logs.
- Cookie identifiers, local browser storage, and similar technical information.
Purpose
How information is used
We may use collected information to:
- Respond to questions, inquiries, and project requests.
- Review website briefs and determine whether a project may be a good fit.
- Prepare project recommendations, solution designs, proposals, estimates, and agreements.
- Communicate about a project, proposal, client account, or ongoing service.
- Provide, maintain, support, and improve websites and related services.
- Store and organize customer submitted materials and project records.
- Operate authentication, account, form, file upload, and communication features.
- Understand how visitors use the website and identify opportunities to improve the experience.
- Detect spam, fraud, misuse, technical failures, and security threats.
- Enforce agreements, protect legal rights, resolve disputes, and comply with applicable obligations.
Contacting Woodhams Web Design or submitting a website brief does not create a client relationship or require either party to proceed with a project.
Storage period
Data retention
Information is retained only for as long as reasonably necessary for the purposes described in this policy. Retention periods may vary depending on the type of information and the relationship involved.
Information may be retained while it is needed to:
- Respond to an inquiry or evaluate a potential project.
- Prepare, discuss, or maintain a proposal or agreement.
- Complete a project or provide ongoing managed services.
- Maintain account, project, communication, and business records.
- Meet tax, accounting, contractual, insurance, security, or legal obligations.
- Resolve disputes, prevent abuse, or enforce agreements.
Information may remain temporarily in backups, logs, or archived systems after deletion from active systems. Those copies are removed or overwritten through the applicable system’s normal retention process.
Unsubmitted website brief drafts may be removed after a period of inactivity or when they are no longer needed to provide the save and resume feature.
Protection
Data security
Woodhams Web Design uses reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, misuse, loss, alteration, or disclosure.
These measures may include:
- Encrypted network connections.
- Authentication and access controls.
- Restricted administrative access.
- Database and file storage security rules.
- Spam, abuse, and automated traffic protection.
- Software maintenance, monitoring, and security review.
No website, transmission method, or storage system can be guaranteed to be completely secure. You should not submit passwords, financial account details, medical records, government identification numbers, or other highly sensitive information unless it is specifically requested through an appropriate secure process.
Control
Your choices and rights
Depending on where you live and the nature of your relationship with Woodhams Web Design, you may have rights concerning your personal information.
You may contact us to request:
- Confirmation of whether personal information about you is held.
- Access to certain personal information.
- Correction of inaccurate or incomplete information.
- Deletion of certain information.
- A copy of certain information in a usable format.
- Withdrawal of consent where processing is based on consent.
- Information about how your information has been used or shared.
We may need to verify your identity before completing a request. A request may also be limited where retaining or processing information is permitted or required for legal, security, contractual, or operational reasons.
Communication choices
You may ask us to stop optional promotional communications. This does not prevent necessary project, account, agreement, security, or service communications.
Analytics choices
You may limit cookies through your browser controls. You may also use privacy features or browser extensions that restrict analytics and tracking technologies.
Age restrictions
Children’s privacy
The website and services are intended for business owners, business representatives, and adults seeking website development services. They are not directed toward children under 13 years of age.
Woodhams Web Design does not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through the website, please contact us so the information can be reviewed and removed where appropriate.
Updates
Changes to this policy
This policy may be updated as the website, services, technologies, or legal requirements change.
The current version will be posted on this page with an updated effective date. When a change materially affects how previously collected personal information is used, additional notice or consent may be provided where required.
Contact
Privacy questions or requests
Contact Woodhams Web Design with questions about this policy or to submit a privacy related request.
Please include enough information to identify the relevant inquiry, account, submission, or project. Do not send passwords or other highly sensitive information by email.